PRIVACY POLICY

 

Last update: January 2025

 

TSANDA VILLAS S.A DE C.V., in compliance with the Federal Law of Protection of Personal Data in Possession of Individuals and its regulations, informs you about the way in which your personal data will be treated and protected during your relationship with us.

 

1. Responsible for the Processing of Personal Data

The Company, as responsible for the treatment of your personal data, is committed to protect the privacy and confidentiality of the information you provide us.

 

2. Personal Data we collect

To carry out the purposes described in this notice, we collect the following personal data:

  • Identification data: first name, last name, age, gender, signature.

  • Contact data: address, telephone, email.

  • Financial data: banking information, credit history, income, ability to pay.

  • Data related to the business relationship: information on services requested, contracts signed, correspondence.

 

In the event that the data provided corresponds to a third party (such as a family member or legal representative), you must have their express authorization.

 

3. Purposes of Personal Data Processing

The personal data collected will be used for the following primary purposes, necessary for the legal relationship between you and the Company:

  •  To provide the requested real estate services.

  • Evaluate the financial and credit viability for the acquisition of properties.

  • Contact you to provide you with information about the real estate development TSÁNDA VILLAS.

  • Carry out administrative and legal procedures related to the sale, purchase or financing of properties.

 

Additionally, your data may be used for the following secondary purposes:

  • Conducting satisfaction surveys about our services.

  • To offer you additional products and services that may be of interest to you.

 

4. Transfer of Personal Data

The Company will not assign or transfer your personal data to third parties, except in the following cases:

  •  When necessary to comply with legal, regulatory or contractual obligations.

  • When transfers are made to companies or suppliers that support us in the operation of TSANDA VILLAS, who will be obliged to handle the information under the same terms of confidentiality and protection.

 

In any case, your data will be treated with strict confidentiality and will only be transferred under the terms permitted by law.

 

5. ARCO Rights (Access, Rectification, Cancellation and Opposition)

You have the right to access the personal data we have about you, as well as to request its rectification in case it is outdated, incorrect or incomplete, or to request its cancellation when you consider that it is not required for the stated purposes. In addition, you may object to the processing of your personal data for specific purposes.

 

To exercise these rights, you must send a request by email to info@tsandavillas.com, including the following information:

  •  Full name.

  • Document proving your identity.

  • Clear description of the personal data in respect of which you are requesting the exercise of your rights.

 

The Company will respond within a maximum period of 20 working days, informing you of the merits of your request.

 

6. Security Measures

The Company will implement physical, electronic and administrative measures to protect your personal data against damage, loss, alteration, unauthorized access or disclosure.

 

7. Changes to the Privacy Notice

 The Company reserves the right to modify this Privacy Notice at any time, in which case the updated version will be posted on our website www.tsandavillas.com or sent by e-mail to registered users. We suggest that you periodically consult this Notice to keep abreast of changes.

 

8. Contacting

 If you have questions or concerns about the processing of your personal data, or if you wish to exercise your ARCO rights, you may contact us at the following address:

 

TSÁNDA VILLAS appreciates your trust and is committed to protecting the privacy of your personal information.